Associate Director, Global CRM (Salesforce)
International Rescue Committee · Kenya, United Kingdom of Great Britain and Northern Ireland, United States of America · Apply by January 31, 2027
About this role
The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees made to flee from war or disaster. At work today in over 40 countries and 28 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home. This position sits within Marketing Technology, the team that builds and runs the systems IRC uses to raise funds, engage supporters and advocate for the people we serve. These include the enterprise Salesforce CRM, our donation platforms, the global Rescue.org website and our email communications platforms. Together they underpin the fundraising, communications and advocacy work of External Relations around the world. Job Overview / Summary (What and Why): IRC’s Salesforce platform sits at the heart of how we raise funds and stay in touch with supporters. It manages a multi-million dollar fundraising operation, is used by around 500 staff, and runs as a single global, GDPR-compliant org built on a…