ICT Assistant
United Nations Observer Group in India and Pakistan · ISLAMABAD · Apply by November 10, 2026
About this role
Result of Service The contractor is expected to deliver timely and documented ICT support, maintain accurate asset and service records, submit monthly service reports and provide reliable supporting information for monitoring agreed services to client UN agencies. Work Location Islamabad Expected duration 6 months Duties and Responsibilities Under the overall supervision of the Chief, Field Technology Unit, and the direct designated supervisor, the Individual Contractor will be responsible for the following duties: ICT Technical Support: Provide first-line technical assistance to designated client agencies, including troubleshooting computers, peripherals, approved software and connectivity issues. Network and Equipment Support: Assist with the installation, configuration, maintenance and basic troubleshooting of ICT equipment and network-connected devices. Incident Management: Record, monitor and resolve assigned ICT incidents and service requests, escalating complex issues to the appropriate technical personnel. ICT Asset Management: Maintain accurate inventories and records of equipment allocation, installation, relocation, repair and handover. Access and Information Security:…