Project Director, Virtual Services
International Rescue Committee · United States of America · Apply by December 31, 2026
About this role
Job Overview: The Project Director of Virtual Services at the International Rescue Committee (IRC) provides strategic leadership and operational oversight of a national portfolio of virtual resettlement programs that expand access to essential services for refugees and other newcomers across the United States, particularly those living outside traditional service areas. The portfolio includes legacy resettlement programs, state-run programs as well as ALMA , an AI-powered virtual assistant that helps newcomers navigate essential resources and services. The Project Director also contributes to the Resettlement, Asylum and Integration Department’s virtual and information services strategy. The role oversees virtual program strategy, implementation, performance, and budget management. It also ensures compliance with award requirements through programmatic monitoring and rigorous direct assistance operations, and it oversees the case management and data systems that support reporting and evidence of impact. The Director leads a geographically dispersed team and cultivates partnerships with government agencies, nonprofit organizations, and other stakeholders. A central focus of the…