User Adoption Knowledge Management and AI-Readiness

UNESCO · Paris, France · Apply by November 19, 2026

About this role

User Adoption Knowledge Management and AI-Readiness JOB DETAILS Type of contract : Consultant Contract Level : Level 1 - Junior Hiring Unit : Bureau for Digital Business Solutions (DBS) Duty Station : Paris Work location : On site Duration of contract : 6 months Hiring open to : External candidates Application deadline (Midnight UTC+2 Time) : 27/10/2026 UNESCO Core Values: Commitment to the Organization, Integrity, Respect for Diversity, ProfessionalismOVERVIEW Core Planner, Core Manager, Core Data Portal, Core HR + are recently deployed, organization-wide platforms supporting UNESCO's programme planning, implementation, HR management, monitoring, reporting processes. They continue to evolve through UNESCO’s successive C/5 planning, implementation and reporting cycles. User guidance must therefore be maintained and updated after each major release and each new functionality. An extensive, functionally indexed user support library is available on the UNESCO Intranet and is routinely consulted by users before they contact the Service Desk, thereby preventing avoidable Level 1 tickets. The same methodology was applied in 2026 to support the launch of Core HR+. With a growing…

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