ICT END USER HW/SW SUPPORT (Network, Voice & Security (Cisco CUCM / Check Point)
CTG (Committed To Good) · Central African Republic · Apply by October 10, 2026
About this role
Overview of position CTG is seeking a highly skilled Network, Voice & Security Technician to support and maintain enterprise network infrastructure, Cisco Unified Communications (CUCM) environments, and Check Point security platforms. The successful candidate will ensure the availability, performance, and security of voice, video, and data communication services while providing advanced technical support to users and remote sites. Role objectives Key Responsibilities Administer and support LAN/WAN, Wi-Fi, routing, switching, and Internet connectivity. Manage and troubleshoot Cisco Unified Communications Manager (CUCM), IP Telephony, SIP trunks, voice gateways, Cisco Unity Connection, and collaboration platforms. Administer Check Point firewalls, VPNs, access control policies, and threat prevention solutions. Monitor network, voice, and security infrastructure to ensure service availability and performance. Provide advanced troubleshooting for network, VoIP, and security incidents. Support telecommunications systems, including WAN and remote site connectivity. Maintain technical documentation, network diagrams, and operational procedures. Provide end-user support and technical…