Complaints and PSEA Advisor
Lutheran World Federation · Apply by October 11, 2026
About this role
Location: home-based; ideally South Africa or another location in similar time-zone Duration of contract: 1 year (possibility for extension) Supervisor: Global Coordinator PMER, Complaints and Safeguarding Start date: as soon as possible Lutheran World Federation (LWF) World Service LWF World Service is the humanitarian and development arm of the Lutheran World Federation. We are a widely recognized, international, faith-based organization working in more than 20 countries globally. We seek to bring people of all backgrounds together in the common quest for justice, peace, and reconciliation in an increasingly complex and fragmented world. A commitment to the human rights of every individual, regardless of their status, guides our work, actions, and operations. We are particularly known for our timely, compassionate, and professional humanitarian work, and for our field presence in hard-to-reach areas. Our work is people-centered and community-based. Above all, we work with the most vulnerable, and to claim and uphold their rights, we engage proactively with local government and community structures. For additional information, please see LWF World Service. Purpose Complaints and…