Associate, Team Lead, Operations and Service Management Department

EBRD · London, GB

About this role

Associate, Team Lead, Operations and Service Management Department Apply now » Posting Date: 14 Sept 2026 Location: London, GB #job-location.job-location-inline { display: inline; } Company: EBRD Requisition ID 37071 Office Country United Kingdom Office City London Division Operations & Service Management Contract Type Regular Contract Length Posting End Date 05/10/2026 Purpose of Job The Associate Team Lead, OSM leads a small team to support the smooth running of OSM’s administration and front office management to a high standard. This team executes the OSM administrative tasks, supports joiners and leavers, record keeping and couriering. The Associate Team Lead, OSM, trains, develops and manages the team day-to-day to deliver the above, including overseeing the allocation of workload and reviewing work produced to ensure accuracy, and is ultimately accountable for timely service delivery and ensuring OSM are provided with an effective, accurate and responsive service. The role also oversees the OSM’s budget. The Associate Team Lead will also support and be actively involved in coordination of OSM’s change activity, engagement of the department, the required communication…

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