Senior Client Support Assistant (three posts)
World Intellectual Property Organization · CH-GenevaPublication Date : 17-Aug-2026 Application Deadline : 16-Sep-2026, 9:59:00 PM · Apply by November 15, 2026
About this role
IMPORTANT NOTICE REGARDING APPLICATION DEADLINE : Please note that the deadline for applications is indicated in local time as per the time zone of the applicant’s location. This post is a limited-term fixed-term post. 1. Organizational Context a. Organizational Setting The post is located in the PCT Operations Division, PCT Services Department, Patents and Technology Sector. The PCT Operations Division is responsible for the receipt, formalities examination, publication and communication of applications and related documents filed under the PCT and delivering high-quality customer services to PCT users in all 10 official PCT publication languages. b. Purpose Statement The incumbent is required to proactively provide support to small and medium sized clients, provide customer services to applicants and offices, and carry out complex processing and examination duties in at least two languages for international patent applications. c. Reporting Lines The incumbent works under the supervision of the Team Head. d. Work Relations The incumbent liaises frequently with external customers, PCT legal and IT specialists. 2. Duties and Responsibilities The incumbent will perform the…