Analyst, Service Now Engineer
EBRD · Sofia, BG
About this role
Analyst, Service Now Engineer Apply now » Posting Date: 7 Oct 2026 Location: Sofia, BG #job-location.job-location-inline { display: inline; } Company: EBRD Requisition ID 35824 Office Country Bulgaria Office City Sofia Division Information Technology Contract Type Fixed Term Contract Length 3 years Posting End Date 31/10/2026 Help us strengthen risk, compliance, and business resilience Join us as an Analyst ServiceNow Engineer, supporting solutions across ServiceNow IRM, BCM, and GRC. You’ll work with experienced ServiceNow engineers and business teams to configure workflows, maintain risk and compliance data, test new functionality, and support users. This is a hands-on opportunity to build both ServiceNow and risk/compliance expertise in an enterprise environment. What you’ll do Support configuration and administration of IRM, BCM, and GRC solutions. Configure, test, and maintain workflows for risk, compliance, audit, and business continuity processes. Maintain risk registers, controls, compliance records, and related data. Support user acceptance testing, troubleshooting, and release activities. Provide user support and resolve ServiceNow IRM/GRC issues. Create and maintain…